Text in Talk: Lightweight Messages in Co-Present Interaction

2018. Barry Brown, Kenton O'hara, Moira Mcgregor & Donald Mcmillan
ACM Trans. Comput.-Hum. Interact..

Abstract

While lightweight text messaging applications have been researched extensively, new messaging applications such as iMessage, WhatsApp, and Snapchat offer some new functionality and potential uses. Moreover, the role messaging plays in interaction and talk with those who are co-present has been neglected. In this article, we draw upon a corpus of naturalistic recordings of text message reading and composition to document the face-to-face life of text messages. Messages, both sent and received, share similarities with reported speech in conversation; they can become topical resource for local conversation–supporting verbatim reading aloud or adaptive summaries. Yet with text messages, their verifiability creates a distinctive resource. Similarly, in message composition, what to write may be discussed with collocated others. We conclude with discussion of designs for messaging in both face-to-face, and remote, communication.

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Citation

Brown, B., O'hara, K., Mcgregor, M., & Mcmillan, D. (2018 , January). Text in talk: lightweight messages in co-present interaction. ACM Trans. Comput.-Hum. Interact., 24(6). URL: https://doi.org/10.1145/3152419, doi:10.1145/3152419

BibTeX

@article{10.1145/3152419,
author = {Brown, Barry and O'hara, Kenton and Mcgregor, Moira and Mcmillan, Donald},
title = {Text in Talk: Lightweight Messages in Co-Present Interaction},
year = {2018},
issue_date = {December 2017},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
volume = {24},
number = {6},
issn = {1073-0516},
url = {https://doi.org/10.1145/3152419},
doi = {10.1145/3152419},
abstract = {While lightweight text messaging applications have been researched extensively, new messaging applications such as iMessage, WhatsApp, and Snapchat offer some new functionality and potential uses. Moreover, the role messaging plays in interaction and talk with those who are co-present has been neglected. In this article, we draw upon a corpus of naturalistic recordings of text message reading and composition to document the face-to-face life of text messages. Messages, both sent and received, share similarities with reported speech in conversation; they can become topical resource for local conversation–supporting verbatim reading aloud or adaptive summaries. Yet with text messages, their verifiability creates a distinctive resource. Similarly, in message composition, what to write may be discussed with collocated others. We conclude with discussion of designs for messaging in both face-to-face, and remote, communication.},
journal = {ACM Trans. Comput.-Hum. Interact.},
month = jan,
articleno = {42},
numpages = {25},
keywords = {Mobile devices, text messaging, video analysis}
}