Conceptual Designs for Security interfaces in Industrial Control Systems
2024. Karen Li, Anne Roudaut & Awais Rashid
Companion Publication of the 2024 ACM Designing Interactive Systems Conference.
Abstract
Industrial Control Systems (ICS), vital for managing diverse industrial processes, face frequent security threats due to infrastructure vulnerabilities. Challenges such as multi-user access, logging procedures, and web-transmitted information security underscore design flaws balancing security and usability. To address this, we conducted a participatory study (N=18) pairing design and security experts to brainstorm interface design ideas, followed by reflective semi-structured interviews. Initial insights highlight tangible user interfaces (TUIs) as a solution to enhance security and user engagement. By integrating human-computer interaction and cybersecurity insights, we propose TUIs as a means to raise security awareness and facilitate proactive risk management, ensuring continuous energy supply and safeguarding critical infrastructure.