Concealing or Revealing Mobile Medical Devices? Designing for Onstage and Offstage Presentation

2015. Aisling O'Kane, Yvonne Rogers & Ann Blandford
CHI '15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems.

Abstract

Adults with Type 1 Diabetes have choices regarding the technology they use to self-manage their chronic condition. They can use glucose meters, insulin pumps, smartphone apps, and other technologies to support their everyday care. However, little is known about how their social lives might influence what they adopt or how they use technologies. A multi-method study was conducted to examine contextual factors that influence their technology use. While individual differences play a large role in everyday use, social factors were also found to influence use. For example, people can hide their devices in uncertain social situations or show them off to achieve a purpose. We frame these social behaviours using Goffman's theatre metaphor of onstage and offstage behaviour, and discuss how this kind of analysis can inform the design of future mobile medical devices for self-management of chronic conditions.

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Citation

O'Kane, A. A., Rogers, Y., & Blandford, A. E. (2015). Concealing or revealing mobile medical devices? designing for onstage and offstage presentation. Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (pp. 1689–1698). New York, NY, USA: Association for Computing Machinery. URL: https://doi.org/10.1145/2702123.2702453, doi:10.1145/2702123.2702453

BibTeX

@inproceedings{10.1145/2702123.2702453,
author = {O'Kane, Aisling Ann and Rogers, Yvonne and Blandford, Ann E.},
title = {Concealing or Revealing Mobile Medical Devices? Designing for Onstage and Offstage Presentation},
year = {2015},
isbn = {9781450331456},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/2702123.2702453},
doi = {10.1145/2702123.2702453},
abstract = {Adults with Type 1 Diabetes have choices regarding the technology they use to self-manage their chronic condition. They can use glucose meters, insulin pumps, smartphone apps, and other technologies to support their everyday care. However, little is known about how their social lives might influence what they adopt or how they use technologies. A multi-method study was conducted to examine contextual factors that influence their technology use. While individual differences play a large role in everyday use, social factors were also found to influence use. For example, people can hide their devices in uncertain social situations or show them off to achieve a purpose. We frame these social behaviours using Goffman's theatre metaphor of onstage and offstage behaviour, and discuss how this kind of analysis can inform the design of future mobile medical devices for self-management of chronic conditions.},
booktitle = {Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems},
pages = {1689–1698},
numpages = {10},
keywords = {social, situated, self-management, self-care, qualitative, presentation of self, medical, health, goffman, diabetes, chronic conditions},
location = {Seoul, Republic of Korea},
series = {CHI '15}
}