Empathy-Centric Design At Scale

2022. Andrea Mauri, Yen-Chia Hsu, Marco Brambilla, Ting-Hao Huang, Aisling O'Kane & Himanshu Verma
Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems.

Abstract

EmpathiCH aims at bringing together and blend different expertise to develop new research agenda in the context of “Empathy-Centric Design at Scale”. The main research question is to investigate how new technologies can contribute to the elicitation of empathy across and within multiple stakeholders at scale; and how empathy can be used to design solutions to societal problems that are not only effective but also balanced, inclusive, and aware of their effect on society. Through presentations, participatory sessions, and a living experiment—where data about the peoples’ interactions is collected throughout the event—we aim to make this workshop the ideal venue to foster collaboration, build networks, and shape the future direction of “Empathy-Centric Design at Scale”.

Read the full paper here ›

Citation

Mauri, A., Hsu, Y.-C., Brambilla, M., Huang, T.-H. K., O'Kane, A. A., & Verma, H. (2022). Empathy-centric design at scale. Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems. New York, NY, USA: Association for Computing Machinery. URL: https://doi.org/10.1145/3491101.3503744, doi:10.1145/3491101.3503744

BibTeX

@inproceedings{10.1145/3491101.3503744,
author = {Mauri, Andrea and Hsu, Yen-Chia and Brambilla, Marco and Huang, Ting-Hao Kenneth and O'Kane, Aisling Ann and Verma, Himanshu},
title = {Empathy-Centric Design At Scale},
year = {2022},
isbn = {9781450391566},
publisher = {Association for Computing Machinery},
address = {New York, NY, USA},
url = {https://doi.org/10.1145/3491101.3503744},
doi = {10.1145/3491101.3503744},
abstract = {EmpathiCH aims at bringing together and blend different expertise to develop new research agenda in the context of “Empathy-Centric Design at Scale”. The main research question is to investigate how new technologies can contribute to the elicitation of empathy across and within multiple stakeholders at scale; and how empathy can be used to design solutions to societal problems that are not only effective but also balanced, inclusive, and aware of their effect on society. Through presentations, participatory sessions, and a living experiment—where data about the peoples’ interactions is collected throughout the event—we aim to make this workshop the ideal venue to foster collaboration, build networks, and shape the future direction of “Empathy-Centric Design at Scale”.},
booktitle = {Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems},
articleno = {75},
numpages = {6},
keywords = {empathy-driven design, design for society, design at scale, HCI},
location = {New Orleans, LA, USA},
series = {CHI EA '22}
}